Feedback

We at RISING SUN Chinese Takeaway aim to bring all of our customers the very best value for money, services and food around Loughborough. Give us feedback.

  • Value for Money
  • Service
  • Product Quality

Lovely food. Very quick delivery normally.

Smith, 10 Apr 2021

We love eating at Rising Sun, it's our monthly payday treat and we prefer it to many other local chinese restaurants. Our go to choices are the Chow Mein options, we've tried and Loved them all.

Hayley, 27 Mar 2021

I asked for no veg in chilli beef and noodles both came with veg and nearly 2 hours delivery

Ben, 26 Mar 2021

foodHub


Jaque, 23 Mar 2021

Food is always amazing

Zena, 14 Mar 2021

Takes a while to be delivered, but always hot & freshly cooked, so worth waiting for

Pauline, 12 Mar 2021

Always beautiful food would recommend the people are so nice too

Lucy, 12 Mar 2021

Meal not what l ordered meal was cold on arrival driver demanded card wanted refund of money

Peter Miles, 14 Feb 2021

Meal order incorrect meal arrived cold driver demanded card payment asked for refund of money

Peter Miles, 14 Feb 2021

Normally very good service and food.

Kathryn, 13 Feb 2021

Very helpful and good food

Stephen, 12 Feb 2021

Ordered food for a specific time 19:55 not 19:05 so could put baby to bed also ring door bell and leave food on door step not hand food over

Ben Henshaw, 28 Jan 2021

Really nice

Sue, 22 Jan 2021

Lovely food, arrived fast by a friendly delivery driver but ordered and paid for duck in yellow bean and got chicken which was a bit disappointing....

Clare, 01 Jan 2021

Food arrived on time :)

Julia, 06 Dec 2020

Absolute disgrace. You said 45 minutes. I’ve just phoned the takeaway and they’ve said an hour and a half. Shambles

Benedict, 21 Nov 2020

Very nice as usual

Richard, 21 Nov 2020

Have been brilliant every time

Tracey, 15 Nov 2020

Quick service and very nice food

Lee, 15 Nov 2020

Quick service and very nice food

Lee, 15 Nov 2020

Very good

Sue, 07 Nov 2020

foodHub


Edgaras, 05 Nov 2020

I’ve just ordered a collection for the 2nd time. I have been charged £1.50 for delivery on both occasions, yet I do not want delivery and have collected my order. Can I have a refund of the £3 please?

Previn, 26 Oct 2020

Hi we ordered a take away tonight at 6:05pm and by 7:05pm our food has still not arrived.I know it's a Saturday night but we had to call you twice and my husband is type 1 diabetic so his blood sugar was dropping low.I had to eventually collect this order myself when really I paid for a take away service and I had to rush there as my husband needs to eat and the children were starving.When I came to collect my food I was given £2 refundfor the delivery cost but I don't feel this is right.I was not impressed with your poor customer service and lack of communication.I had to phone you twice it's not acceptable.The food was good but I am disappointed I'm on furlough and money is tight so this is the first take away we have had in months so to spend £30 and get such terrible service does not make me happy.I believe you can do better.

Gerry Lindup, 10 Oct 2020

Never used to have any problems, past 2 times ive ordered ive waited over and hour for it to be delivered, still not come to then ring them for them to tell me i will have to wait over another half hour is its still in the kitchen. Definitely not ordering from here again

Karly Harrison , 10 Oct 2020

We’ve always had delicious food from the rising sun we only use this one take out for Chinese food I would definitely recommend using them delivery can be abit late when it’s busy days etc but it always arrives hot and delicious:)

Lucy, 09 Oct 2020